Delivery Information
Shipping & Delivery
We take great care in ensuring your order is processed promptly and delivered securely. Complimentary shipping is available on all domestic orders exceeding $749.00. At this time, express shipping is not offered.
Processing Time
Orders are typically processed and dispatched within 2 business days.
Each order undergoes a thorough review and verification process. For security purposes, billing and shipping details must match exactly. Any discrepancies may result in delays. Should additional confirmation be required, our team may reach out, so please ensure your contact information is accurate and accessible.
Estimated Delivery Times
- Domestic: 2–5 business days
- Canada: 4–7 business days
- International: 6–10 business days
Please note that once an order has been shipped, it cannot be modified or cancelled.
Signature Requirement
All shipments require a signature upon delivery. This policy is in place to ensure the safe arrival of high-value items, and no exceptions can be made.
Shipping Policy
To protect against fraudulent transactions, orders must be shipped to the billing address associated with the payment method. Orders with mismatched billing and shipping information will be respectfully cancelled.
International Orders & Customs
Customs procedures vary by country and may impact delivery timelines. Buyers are responsible for any applicable duties, taxes, or import fees. All items are declared accurately as purchased merchandise, typically marked as used, and we are unable to label shipments as gifts (with limited exceptions).
Please be aware that estimated delivery times do not include potential customs delays. For updates regarding shipments held at customs, we recommend contacting your local postal or customs office directly.